Are you one of our clients?
If so, you can quickly and easily submit a support ticket through our website using your registered email address. Simply complete the form below, and our team will review your request and get back to you as soon as possible. We’re here to assist you with any issues, questions, or service needs you may have.

Create Ticket Online
Remote Support

Set up a remote access session

Please download the software from the link according to your Operating System, follow the instruction, and share the code with us, this allows our technicians to diagnose and resolve issues via remote access.

Email

support@luwaay.com

Please include your name, company, phone number, and detailed description of your issue with attachments or screenshots if necessary.

Give Us a Call

We are here to help.

If you need urgent assistance, the best way to resolve an issue is to pick up the phone and talk to someone. We’re here for you that way, too.